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About Neiman Marcus Group

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Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Accommodation Request

Early AM Receiving Associate

🔍 Houston, Texas, United States of America

📁
Fulfillment/Warehouse Associate
💼
Last Call
📅
1803135 Requisition #

COMPANY OVERVIEW

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

 

DESCRIPTION

The Receiving Associate supports the Assistant Store Manager, Operations by executing the shipping/receiving of merchandise.  Supports the omnichannel approach providing a seamless shopping experience to both the online and in store customer.

  • Receive various trucks and process incoming merchandise in an efficient, and organized manner

  • Process store receipts to be floor ready:  hung, sensored and ticketed appropriately

  • Identify damaged/defective and misrouted merchandise and claim within corporate guidelines

  • Process MOS/RTV repairs for inventory control

  • Communicate with appropriate division regarding shipment delays and errors

  • Assist with inventory balances of shipped merchandise

  • Process and send COM merchandise for return by appropriate division

  • Work closely with Store Management and Associates to fulfill customer orders and transfers in a timely manner

  • Box merchandise and package for shipment with appropriate outbound paperwork

  • Field calls from customer service on order changes including address changes, cancellations, and customer issues

  • Serve as a liaison between the online fulfillment center and store operations

  • Follow all safety procedures on the dock and in all other work areas

  • Perform other duties as required

QUALIFICATIONS

  • 1+ years of receiving experience.  Retail experience preferred

  • Strong communications skills and be multitask oriented

  • Strong organizational and problem solving skills

  • Ability to perform general math computations

  • Possess basic computer skills

  • Capable of lifting materials of up to 35 pounds

  • Must be willing to work a flexible schedule based on business needs including evenings, weekends and holidays

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus Group or its affiliates without prior approval from Neiman Marcus Group Talent Acquisition will be considered unsolicited, and Neiman Marcus Group will not be obligated to pay any referral fees.

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to ApplicantSupport@NeimanMarcus.com. To listen to an audio clip of this information, click HERE.