Lead Selling
COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
DESCRIPTION
The Lead Sales Associate is responsible for driving sales, establishing and maintaining customer relationships by delivering superior customer service. The Lead assists in the merchandising and maintenance of the floor and corresponding stockroom area. As a Lead you are responsible for engaging and understanding what the customer is looking for so that you will be able to use your product knowledge to make recommendations to the customer. The Lead also acts as a product knowledge expert within their department. This position reports directly to the Assistant Store Manager or Assistant Store Manager, Merchandising.
QUALIFICATIONS
- Lead Sales Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
- 3+ years of retail experience is preferred
- Must have excellent communication skills and be multitask oriented
- Must have strong organizational and problem solving skills
- Requires the ability to perform general math computations
- Possess basic computer skills, ability to use cash register
- Ability to operate photographic and video equipment
- Capable of performing some lifting of up to 25 pounds