Returns Processor-Dayshift - 8089

COMPANY OVERVIEW

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

DESCRIPTION

Job Summary:

Returns Processors are responsible for completing the following tasks:

• Unpacking and inspecting returned merchandise.
• Receiving merchandise on RF and other computer systems.
• Processing and distributing merchandise.
• Reviewing merchandise to determine disposition.
• Other tasks as required to meet team goals.

Key Performance Elements:

The Associate must demonstrate the willingness and ability to:

• Perform basic math, and interpret both written and verbal instructions correctly.
• Actively support team concepts and effectively communicate with team members.
• Accurately follow directions, both written and verbal.
• Maintain individual productivity and quality standards according to department requirements.
• Focus and remain on task in a fast paced environment.
• Meet scheduled work hours for department and shift.
• Remain flexible to work overtime, as scheduled.
• Maintain high level of safety awareness; provide safety feedback constructively.
• Meet NMD physical requirements of standing, bending and lifting, etc.
• Give attention to detail.