Fitting Room Associate
- 💼
- Last Call
- 📅
- IRC_58036 Requisition #
The Fitting Room Attendant is responsible for driving sales and establishing, and maintaining customer relationships by delivering superior customer service. The Fitting Room Attendant assists in the merchandising and maintenance of the floor and acting as fitting room specialist. As a Fitting Room Attendant you are responsible for engaging and understanding what the customer is looking for so that you will be able to use your product knowledge to make recommendations to the customer. We are looking for Fitting Room Attendants who can build and maintain a solid customer following through clienteling and wardrobing. This position reports directly to the Assistant Store Manager, Merchandising.
Assist customers in a timely, efficient and courteous manner delivering superior customer service.
Utilize suggestive selling techniques to recommend merchandise selections or help to locate or obtain merchandise based on customer needs and desires.
Assist with merchandise selection, and merchandise returns
Handle each register transaction professionally and in a friendly manner
Knowledge of the sales floor and product. Able to articulate advantages, benefits and/or fits of various vendors
Utilize available tools to foster individual and store sales: clientele books, clientele call campaigns, Sales Associate Email
Move and flow merchandise autonomously. Maintain the floor according to company directed standards. Maintain department area by size/vendor/silhouette/color/price and discounts
Professionally handle phone calls and any customer service issues
Follow policies and procedures for markdowns, re-ticketing, sensoring, and inventory control
Timely set up and accurate signage of promotional events
Aware of inventory issues
Identify and reduce shrink in department
Assist store team with preparation and execution of annual inventory
Perform other duties as required
Fitting Room Attendants must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
1 year of experience in retail is preferred
1 year of experience styling customers
Proven excellent customer service skills with statistical track record in all areas of sales
Must have excellent communication skills and be multitask oriented
Must have strong organizational and problem solving skills
Requires the ability to perform general math computations
Possess basic computer skills, ability to use cash register
Ability to operate photographic and video equipment
Capable of performing some lifting of up to 25 pounds