Training Coordinator - Fulfillment Center - Day Shift
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
- Serving as a mentor, in partnership with departmental trainers, to newly hired associates through their training period
- Facilitating classroom training for all warehouse functions as needed
- Conducting departmental observations to ensure that correct procedures and processes are followed
- Collaborating with the supervisor to ensure that training materials, classes, and methods are updated
- Communicating with Business to create awareness of training opportunities
- Assisting and supporting supervisor, manager, and director on special projects or reports as needed
- Monitoring and analyzing turnover in warehouse departments; recommending training or processing improvements to enhance associate retention
- Other tasks as required to meet team goals
Key Performance Elements:
- Provide training and constructive feedback effectively and professionally
- Present in front of groups
- Accurately provide and follow directions, both written and verbal
- Remain professional, fair and consistent in interacting with the NMD team
- Actively support team concepts and effectively communicate with team members at all levels
- Focus and remain on task in a fast paced environment; multitask with ease
- Maintain high level of safety awareness and provide safety feedback
- Remain flexible to work overtime, as scheduled
- Meet NMD physical requirements of standing, bending and lifting, etc.
- Give attention to detail
Requirements:
- Intermediate knowledge of MS Office Suite programs and email; knowledge of CMOS Warehouse Management System is helpful
- Previous training or mentoring experience is a plus
- Ability to analyze data for trends and make recommendations for improvement
- Excellent, timely, and professional interpersonal communication skills
Essential Physical Requirements
- Lifting Objects weighing up to 25lbs from the floor to over-head level
- Lift objects weighing up to 45lbs from the floor to the waist
- Continuous/frequent walking or standing for long periods of time
- Continuous/frequent pushing or pulling heavy carts – up to 50 lbs.
Inclusive Benefits
- Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children.
- Flexible Spending Account for eligible medical and dependent (daycare) expenses
- Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks.
- 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
- Paid Time Off, including 6 paid holidays, 1 week in the first year, and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year of service.
- Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available.
- Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities.
- NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands.
- NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG’s All Heart Program
- Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences.
- NMG Discount Marketplace features 1,000s of products and services with over $5,000 in savings.
About Us
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and were showing up as your full and authentic self is encouraged.
We are committed to providing reasonable accommodation during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.