NM Spa Esthetician - Northbrook
NEIMAN MARCUS GROUP
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.
Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG’s goal is to offer customers a seamless experience across its stores, online, and remote digital selling.
NMG’s priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.
As part of NMG’s Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being “All Heart.” NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.
NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love – love for customers, love for associates, and love for brand partners.
Job Summary
The licensed Esthetician provides health and beauty treatments using specialized skincare techniques and utilizing products throughout the Beauty Department. Responsible for promoting the Store's spa services, booking and managing of all spa's, performing spa services.
Job Duties
Consults with clients to evaluate skin conditions and makes initial recommendations for skin treatments and solutions
Performs various routine skincare treatments including dermabrasion and facial cleansing
Teaches clients to properly clean and care for their skin; recommends skincare and cosmetics products throughout the Beauty Department to clients
Maintains a clean and sterile work area; ensures that tools are also kept clean and sterile
Maintains accurate clientele information, records of treatments, monitors and documents clients progress and spa appointments
Maintains current knowledge of new skincare treatments, developments, products, and trends
Perform additional duties as assigned
Required Skills/Abilities
Extensive knowledge of skincare treatments, skin conditions and Neiman Marcus Beauty Department products
Ability to work a flexible retail schedule which includes weekend and evening shifts
Excellent organizational and follow up skills
Excellent verbal communication skills with the ability to consult with clients to determine best method of treatment
Excellent interpersonal and customer service skills
Prolonged periods of standing at workstation
Must be able to lift up to 15 pounds at a time
Education/Experience
State esthetician/cosmetology license required
Previous sales experience is a plus
Computer and systems proficiency