Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, through remote selling and 5 Neiman Marcus Last Call locations.
Neiman Marcus is proud to be part of Saks Global’s distinguished portfolio of world-class luxury retailers and real estate assets.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.
Assist the NM Customer with their needs throughout the Gift Galleries Department and Store
Develop customer relationships by consistently delivering high levels of customer service as the Gift Galleries expert and store representative. Provide best service through customer appointments and consultations
Utilize technology tools and clientele resources to establish, develop, and maintain client relationships
Assist with the management of stock and communicate any opportunities with selling trends and out-of-stock/overstocked merchandise
Continuously communicate with the Sales Manager any and all customer feedback relating to Gift Galleries Department merchandise
Maintain visual standards of the vendor and the store. Work with the store’s visual team as needed to ensure area is properly merchandised.
Maximize Relationships to ensure successful planning and execution of events throughout the department
The ideal candidate should be knowledgeable in developing a clientele base and possess strong sales, customer service, merchandising and organizational skills. He or she must also have the ability to challenge themselves to meet the goals of a commission-based environment.
Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.