Accounts Receivable Analyst
The position is part of a team responsible for all accounts receivable and credit accounting functions including daily reconciliation with credit card processors, reject transaction research and handling, exception PLCC processing and balance sheet reconciliations. This position will also be responsible for preparation of credit and financial reports and schedules, work on special projects/tasks, call center scheduling and will respond to ad-hoc requests for data or analysis from business partners and management.
Job Duties
· Reconciliation and close out of Sales Audit
· Reconciliation of credit card processor deposits
· Credit card transaction rejects research and resolution
· Prepare financial schedules for internal and external reporting packages
· Perform process reviews and offer recommendations for improvements in efficiency and accuracy
· Collaborate with management from various departments within the organization and outside: Stores, Marketing, Accounting, Internal Audit, Ernst & Young, etc.
· Customer contact for issue resolution
· Assist with special projects and additional tasks as needed
Job Requirements
· Advanced technical skills (such as MS Excel, MS Access, Business Intelligence/Objects)
· Accounting background and experience
· Excellent problem solving and critical thinking
· Understanding of multiple NMG business processes a plus
· Capable of working weekends and holidays if necessary
· Strong interpersonal skills
· Strong analytical and quantitative skills, and strong attention to detail
· Highly motivated self-starter with flexibility and strength to handle new and changing duties
· Ability to handle competing priorities, commitment to tight deadlines
· Ability to work well in a solo or team environment
· Excellent written and verbal communication skills required
· At least 1 year of call center experience or store customer service experience a plus